Hotel Bristol - Zermatt

Excellent hospitality, at a good location and with a beautiful panaromic view.

Convient location with lovely view of Matterhorn. Quieter than main Banhoff Street and nice lobby/bar area. Good breakfast and dining area.

very helpful staff, reasonably good facilities, good location.

Good place to stay with a window facing the mountain. Better than what it appears on the website

Staff was helpful but dont appear willing to help - making you hesitant to ask things. Its little far from the station

the veiws to the mountains from the balcony was super, breakfast was great, great location, easy to find.

Close to the center of village and the station, close to the river, quiet, clean, good breakfast, good wi-fi signal

Receptionist not friendly, bathroom should be renovated, no flowers on the verandas of our room's side of the building (like near hotels), cost slightly high for the room, problems with the key card

A little far from the station but located within the acceplable distance.

Friendly staff, clean modern room with a lovely mountain view. Great Spa area to relax. Breakfast was great - nice variety of fresh fruits, bread, cheese, juice and cereals. Nice bar and living area to sit and relax. Great location and close to the Klein Matterhorn express. Taxi service to and from the Hotel. Overall a great experience!! Loved it!!

Location was excellent; 3 mins walk to main street, 1 min from electric ski bus - 1 stop to main lift station. On demand electric taxi from station to hotel....5 chf return each....otherwise 10 minute walk. Excellent breakfast. Nice spacious room for 3, 3rd person on sofabed. Good ambiance, bar, free internet screen. Overall good value...Zermatt is expensive!

Very friendly staff, great views of Matterhorn and good breakfast

Central position, good breakfast buffet, friendly staff.

Rooms, especially bathroom needed an update. Water temperature in the shower was difficult to handle. Sometimes too hot, the next second too cold. Small lift for the size of the hotel.

Fantastic Hotel. My family thoroughly enjoyed our stay at the Bristol. The location was great. The "family/quad" room was quite adequate, even for 4 adults. We had a great view. The staff were very accommodating, informative and cooperative. At our request, they kept the spa open for us late 2 nights in a row so we could use it after a full day of climbing the mountain and hiking down. The fact that the hotel picks you up at the train station and returns you to the station to catch the train is a great perk. Both my husband and I are handicapped and can't climb stairs so the fact that the hotel also has a ground floor entrance, was very helpful. What a great recommendation by Booked.net.

The only thing I didn't like was that you had to buy a meal package in order to eat dinner at the hotel. That was the only inconvenient thing I found about the hotel. Otherwise, the Bristol is perfect. I would never hesitate to recommend the Bristol, nor would I hesitate to stay there again.

Family Perren was very helpful in every respect and we enjoyed the central location of their facility in the car-free Zermatt. The breakfast was fresh and the choice of breakfast food was great. We would certainly stay at the Hotel Bristol in Zermatt again and will recommend it to our friends.

We liked everything...)))

wood floors, quiet and staff

We took a triple sharing room and the room is very spacious, modern and clean. Only problem is lugging our bags up the stairs. Might be difficult for more senior people. Its near enough to the village; it was absolutely nice for us to stroll up and down. Our only disappointment is that we could not get any view of Gornergart from the hotel (not from the bedroom nor from the restaurant). But as soon as you step out of the hotel, you can have a fantastic view of Gornergat. That made our day.